Privacy Policy
Last updated: 1, 2026
1. Information Collection
We may collect the following types of information:
- Personal Information:Name, email address, phone number, shipping address, and more.
- Account Information:Username, password, purchase history, etc.
- Equipment Information:IP address, browser type, operating system, and more.
- Usage Information:Page views, click behavior, browsing duration, and more.
2. Information Usage
We use the information we collect for the following purposes:
- Provide, maintain, and improve our services
- Processing your order and payment
- Send order confirmations, updates, and customer service information
- Send you marketing information (requires your consent)
- Analyze and optimize website performance
- Prevent fraud and ensure security
3. Information Sharing
We will not sell your personal information to third parties. We may share information under the following circumstances:
- With your explicit consent
- Shared with service providers (such as logistics companies) to fulfill orders
- Comply with legal obligations or protect rights
4. Information Protection
We implement reasonable technical and administrative measures to protect your personal information, including:
- Use SSL encryption to transmit data.
- Restrict employee access to personal information
- Regularly review safety measures
5. Use of Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can manage or delete cookies via your browser settings, though this may impact how some features work.
6. Your Rights
Under applicable laws, you may have the following rights:
- Access, correct, or delete your personal information
- Restrict or object to our processing of your information
- Right to data portability
- Withdraw consent
To exercise these rights, contact us using the information below.
7. Protection of Minors
Our services are intended for adults. We do not knowingly collect personal information from minors. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.
8. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page, and significant changes will be communicated via website notifications or email.
9. Contact Us
If you have questions, comments, or requests about this privacy policy, please contact us using the following methods:
- Email: privacy@zenchip.com
- Phone: 400-888-8888
- Address: No. XX, XX Road, Pudong New Area, Shanghai