Privacy Policy
Last updated: 1 January 2026
1. Collecting information
We may collect the following types of information:
- Personal Information:Name, email address, phone number, shipping address, and more.
- Account Information:Username, password, purchase history, etc.
- Equipment Information:IP address, browser type, operating system, etc.
- Usage information:View pages, clicks, watch time, and more.
2. Use of Information
The information we collect is used for the following purposes:
- Providing, maintaining, and improving our services
- Processing your order and payment
- Sending you order confirmations, updates, and customer service information
- Send you marketing messages (consent required)
- Website Performance Analysis and Optimization
- Fraud Prevention and Security Assurance
3. Information Exchange
We will not sell your personal information to third parties. We may share information in the following cases:
- With your explicit consent
- To fulfill your order, information is shared with service providers (e.g., logistics companies).
- Compliance with legal obligations or protection of rights
4. Information Security
We take reasonable technical and organizational measures to protect your personal information, including:
- Use SSL encryption for data transmission
- Restrict employee access to personal information
- Regular review of security measures
5. Cookie usage
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and provide personalized content. You can manage or delete cookies through your browser settings, but this may affect the normal operation of some features.
6. Your rights
In accordance with applicable laws, you may have the following rights:
- Access, correct, or delete your personal information
- Limit or object to processing of your information
- Right to data portability
- Consent
To exercise the rights mentioned above, please contact us using the details provided below.
7. Protection of Minors
Our services are intended for adults. We do not intentionally collect personal information from minors. If you are a parent or guardian of a minor and have discovered that your child has provided us with their personal information, please contact us.
8. Policy update
We may update this Privacy Policy from time to time. The updated version will be posted on this page, and you will be notified of any material changes via website notifications or email.
9. Contact us
If you have questions, comments, or requests regarding this privacy policy, please contact us as follows:
- Email: privacy@zenchip.com
- Phone: 400-888-8888
- Address: XX, Pudong District, Shanghai